“Park library is noisy and messy”
There is now a dedicated library cleaner and we have more recycling bins. We have introduced roving staff with environmental and noise control as part of their duties and finally, we have created explicit social spaces, including a cafe, on the ground floor.
And it doesn’t stop there! In 2012 we will:
Strengthen the role of roving staff and continue the refurbishment to the upper floors.
“The library should be open longer”
We have extended opening hours to midnight and Sunday mornings and in 2012 we will open for 24 hours during the exam period.
“There are not enough computers in the library”
We have replaced all the old student PCs, increased the number of computers, including laptops for loan
and distributed computers across all floors of the library. In 2012 we will continue to increase the number of laptops for loan and plan to make them self service.
“Passwords are complicated, especially Athens”
We have introduced a single log in and password for all systems, including NILE.
“The photocopiers and printers are often not working”
All library photocopiers/printers have been replaced.
“There are not enough books”
The budget for books has been increased and we have reviewed numbers of key texts. Student-led purchasing of e-books directly from the catalogue has been introduced and we have increased the number of e-books (no restrictions on how many can look at the same time). We have also worked with academic staff to remove out of date books.
And it doesn’t end there! In 2012 we will:
Improve access to resources through the new Aspire reading list system.
“We want mobile access to University information and NILE”
No problem! We provided the New University app iNorthampton.
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